Drain specialist

Rill & Rook Drain Care: A drain specialist website, built from one brief.

A drainage website with two routes, one for a blocked sink, toilet, or outside drain and one for a camera survey before buying a house. A side card on every page keeps the hours, phone number, and request button in view, and a price table sets out what the call-out and the survey each cover.

The brief

The starting brief.

This brief guided the design and content. Compare its goals and details with the website and page previews below.

Purpose
Help Bristol homeowners and landlords request help with a blocked drain, and help home buyers arrange a camera survey with a written report before a purchase.
Audience
Homeowners and landlords with blocked sinks, toilets or outside drains, and home buyers who want to understand the condition of the accessible drains at a property in Bristol.
Tone
Matter-of-fact and diagnostic. Describe the problem, what can be checked and what the customer receives. Use precise everyday language and short explanations, without alarm, banter or sales pressure.
Key facts
  • The business clears blocked sinks, toilets and outside drains at homes and rental properties.
  • The service area is Bristol, including Redland, Bishopston, Horfield, Easton and Bedminster.
  • A blockage call-out costs £80 including VAT and covers attendance and assessment of the reported drainage problem. Clearance work is priced separately after that assessment.
  • A home-buyer's drain camera survey costs £245 including VAT and covers camera inspection of accessible private drains at one residential property and a written report with inspection images, observations and any sections that could not be inspected. Clearance work is separate.
  • Drain clearance and further investigation are quoted after assessment. The customer agrees to the scope and price before that work starts.
  • Working hours are Monday to Friday, 8 am to 5:30 pm, and Saturday, 9 am to noon. Requests are answered during these hours and visits are confirmed directly with the customer.
  • For a blockage request, customers describe the affected sink, toilet or outside drain and provide the postcode and access arrangements. Landlords can identify a tenant as the person providing access.
  • Home buyers arrange property access with the seller before a survey visit is confirmed. The report records what the inspection found and its access limits, without promising that every drain can be inspected or predicting future condition.

The live site

Explore the website.

The pages

From the brief to the finished pages.

Asked for
Open with the drainage specialism and Bristol coverage, using carefully observed photography of inspection tools and domestic drainage details. Give visitors two clear routes: help with a blockage or a camera survey before buying a home. Introduce the supplied call-out and survey prices with their different scopes, then explain how to request the appropriate visit. Keep the emphasis on understanding the problem and receiving useful findings. Include working hours without presenting the business as an emergency dispatch service.

The Home page of Rill & Rook Drain Care at desktop width
Desktop
The Home page of Rill & Rook Drain Care at mobile width
Mobile

Blocked drains

Open this page

Asked for
Explain the service for blocked sinks, toilets and outside drains in separate, concise passages. Make the distinction between the call-out assessment and the separately agreed clearance quote easy to understand. Show what to include in a request, including the affected fitting, postcode and access, with a useful note for landlords arranging entry with a tenant. Use realistic equipment and pipework photography. Do not invent clearing methods, excavation services, success rates or DIY repair instructions.

The Blocked drains page of Rill & Rook Drain Care at desktop width
Desktop
The Blocked drains page of Rill & Rook Drain Care at mobile width
Mobile

Camera surveys

Open this page

Asked for
Write for someone arranging a survey before buying a house. Explain the camera inspection, the supplied price and what the written report contains, including photographs and any access limits. Describe agreeing access with the seller and confirming the visit directly. Use photography of a camera reel and inspection equipment rather than a fabricated report from a real property. Keep observations distinct from predictions, and make no claims that the report is approved or required by a lender, insurer or other organisation.

The Camera surveys page of Rill & Rook Drain Care at desktop width
Desktop
The Camera surveys page of Rill & Rook Drain Care at mobile width
Mobile

Request help

Open this page

Asked for
Create a working request form with name, email, phone, property postcode, blockage or camera survey choice, relationship to the property and a short description with access arrangements. Show the supplied phone and email, service area, hours and the relevant pricing explanation. Explain that the business replies during working hours to confirm availability and details. Sending the form must not claim that a visit is booked or someone dispatched. No file uploads or calendar. Display Bristol as the base without a street address.

The Request help page of Rill & Rook Drain Care at desktop width
Desktop
The Request help page of Rill & Rook Drain Care at mobile width
Mobile

Updated October 2026

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