14-day money-back guarantee
We want you to feel good about upgrading. Your first payment on a paid plan is covered by a 14-day, no-questions-asked money-back guarantee. If the plan isn't right for you, contact us within 14 days of that first charge and we'll refund it in full.
Renewals
Subscription renewals are non-refundable. You can cancel at any time to stop future charges. Your plan stays active until the end of the period you've already paid for.
Cancel anytime
Cancelling is always available from your account settings via the billing portal. When a paid plan ends, your sites stay live and your work is preserved; paid features simply pause until you resubscribe.
How to request a refund
Email support@designhouse.com from the address on your account and let us know you'd like a refund of your first payment on a paid plan. We'll take care of it.